Monday, December 22, 2008

PayPal Issue - Please Bear with Us

Sixten's Foundation is experiencing a problem with its PayPal account, and you may be unable to pay for your auction item or make a donation for the time being. We have been told by PayPal that this is due to an unusual amount of activity related to the auction, and we have complied with the information request they sent to us.

Basically, since this was our first online auction with eBay (connected to PayPal), they got a little concerned that so much commerce was taking place by a new seller(Sixten's Foundation) all at once. They wanted to be assured that this was all legitimate and asked us for shipping verification numbers of items we've sent and other information, and we provided that to them. It is our hope that they verify this as quickly as possible and remove the PayPal restriction about accepting payment.

If you purchased an item and wish to pay for it, you can still mail your payment to:

Sixten's Foundation, Inc.
P.O. Box 420
Glenn Dale, MD 20769

If you send a money order or bank or cashier's check, the item(s) you purchase will go out by the next business day. If you send a personal check, the item(s) will be sent as soon as it clears the Sixten's Foundation bank account. Please make checks payable to Sixten's Foundation and indicate the item description or eBay number on the check.

We apologize for the inconvenience and are working to resolve this as quickly as we can. Thank you again for your generosity and support of Sixten's Foundation!

Robert Kurz
Anna Helm Kurz

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